Journal of Computer Science
and Information Technology

The Impact of System Quality in E-learning System
Majed Mustafa Suliman Oun Alla

Abstract
System quality (SQ) is a term to describe the quality of the content of information system. This study focused on the concept of system quality and discusses the main dimensions of system quality (Usability, Accessibility, Reliability, and Stability) and evaluates the impacts of these dimensions on the efficiency of e-learning system. The study found that Usability is the strongest dimension that affects system quality of elearning. The study used survey method for data collection, questionnaires was distributed to students and teachers and analysed by using Statistical Package Social Sciences (SPSS) software. This paper concludes that efficiency of e-learning system could not be fulfilled without achieving high level of system quality that attracts learners to increase their usage of e-learning.

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